Reminder

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  • In order to avoid having to pay a reminder fee of CHF 30.00, please pay your bill by the payment deadline given on the bill or reminder.

    Tip: The process will go fastest if you pay directly online through My Sunrise . You can pay via credit card, PostFinance, e-banking, Masterpass, or PayPal.

    Processing time per payment method
    The time until a payment posts and the costs per payment can be found in this table:

    Method Type Amount of time between payment and posting Cost per payment
    Credit card
    TypeOnline Amount of time between payment and postingOn the same working day Cost per paymentfree
    Payment at a Sunrise shop
    TypeCheckout Amount of time between payment and postingOn the same working day Cost per paymentCHF 5.00
    Post (orange payment slip)
    TypeE-banking Amount of time between payment and posting1 working day
    Cost per paymentfree
    Post (orange payment slip)
    TypeCounter Amount of time between payment and posting2 working days
    Cost per paymentCHF 2.00
    Post (red payment slip)
    TypeE-banking Amount of time between payment and posting2 working days
    Cost per paymentCHF 5.00
    Post (red payment slip)
    TypeCounter Amount of time between payment and posting3 working days
    Cost per paymentCHF 5.00
    Bank
    TypeE-banking Amount of time between payment and posting1 working day
    Cost per paymentCHF 5.00
    Bank TypeCounter Amount of time between payment and posting2 working days
    Cost per paymentCHF 5.00 (any bank fees due, differs by bank)
  • To make sure that your connection is not blocked, pay the total amount of the reminder within five days of the send date.

    Tip: The process will go fastest if you pay directly online through My Sunrise . You can pay via credit card, PostFinance, e-banking, Masterpass, or PayPal.

    Processing time per payment method
    The time until a payment posts and the costs per payment can be found in this table:

    Method Type Amount of time between payment and posting Cost per payment
    Credit card
    TypeOnline Amount of time between payment and postingOn the same working day Cost per paymentfree
    Payment at a Sunrise shop
    TypeCheckout Amount of time between payment and postingOn the same working day Cost per paymentCHF 5.00
    Post (orange payment slip)
    TypeE-banking Amount of time between payment and posting1 working day
    Cost per paymentfree
    Post (orange payment slip)
    TypeCounter Amount of time between payment and posting2 working days
    Cost per paymentCHF 2.00
    Post (red payment slip)
    TypeE-banking Amount of time between payment and posting2 working days
    Cost per paymentCHF 5.00
    Post (red payment slip)
    TypeCounter Amount of time between payment and posting3 working days
    Cost per paymentCHF 5.00
    Bank
    TypeE-banking Amount of time between payment and posting1 working day
    Cost per paymentCHF 5.00
    Bank TypeCounter Amount of time between payment and posting2 working days
    Cost per paymentCHF 5.00 (any bank fees due, differs by bank)
  • To make sure that your connection is unblocked, pay the total amount of the reminder.

    Tip: The process will go fastest if you pay directly online through My Sunrise . You can pay via credit card, PostFinance, e-banking, Masterpass, or PayPal.

    Important: After unblocking, you will have to turn your mobile phone off briefly and then on again in order to successfully access the network again.

    Processing time per payment method
    The time until a payment posts and the costs per payment can be found in this table:

    Method Type Amount of time between payment and posting Cost per payment
    Credit card
    TypeOnline Amount of time between payment and postingOn the same working day Cost per paymentfree
    Payment at a Sunrise shop
    TypeCheckout Amount of time between payment and postingOn the same working day Cost per paymentCHF 5.00
    Post (orange payment slip)
    TypeE-banking Amount of time between payment and posting1 working day
    Cost per paymentfree
    Post (orange payment slip)
    TypeCounter Amount of time between payment and posting2 working days
    Cost per paymentCHF 2.00
    Post (red payment slip)
    TypeE-banking Amount of time between payment and posting2 working days
    Cost per paymentCHF 5.00
    Post (red payment slip)
    TypeCounter Amount of time between payment and posting3 working days
    Cost per paymentCHF 5.00
    Bank
    TypeE-banking Amount of time between payment and posting1 working day
    Cost per paymentCHF 5.00
    Bank TypeCounter Amount of time between payment and posting2 working days
    Cost per paymentCHF 5.00 (any bank fees due, differs by bank)

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