Contract and customer information

Instructions, contact and formalities for canceling Sunrise products.

Manage customer data online, notify about a change of address, protection against harassment and threats, and much more.

Help with your passwords (My Sunrise, Sunrise mail, WLAN password, PIN and PUK, etc.).

Minimum duration and cancellation notice periods for our products and installment payment plans.

Help with installment payment plans for devices and accessories.

Free, digital customer identification. Scan ID, face verification, signature, data protection, and resolve issues.

Instructions on how to switch your mobile subscription, Sunrise Home product, or your prepaid product.

Overview of earlier Sunrise products that are no longer sold, but can still be used by existing customers.