Contract and customer information
Quick access
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Cancellation and number transferInstructions, contact and formalities for canceling Sunrise products.
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My profileManage customer data online, notify about a change of address, protection against harassment and threats, and much more.
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Passwords and loginsHelp with your passwords (My Sunrise, Sunrise mail, WLAN password, PIN and PUK, etc.).
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Durations and deadlinesMinimum duration and cancellation notice periods for our products and installment payment plans.
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Device plan and accessory planHelp with installment payment plans for devices and accessories.
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Sunrise ID Checker appFree, digital customer identification. Scan ID, face verification, signature, data protection, and resolve issues.
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Switching subscriptionsInstructions on how to switch your mobile subscription, Sunrise Home product, or your prepaid product.
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Product archiveOverview of earlier Sunrise products that are no longer sold, but can still be used by existing customers.