Rewards IconSunrise Rewards
My Sunrise
  • Rewards Icon

    Installation instructions

    Connect Box 1

    Find the perfect spot
    More

    Do you have everything you need?

    Power unit
    Connect Box cable A
    Connect Box cable B
    LAN cable
    Connect Box 1
    NOT AVAILABLE

    If you are missing an item, please contact our support.

    NOT AVAILABLE

    Important! Use the new cable when installing the device

    Even if your old cable looks exactly the same as the new one, improvements are constantly being made. Your old cable probably no longer meets our quality standards. It could have internal damage that causes malfunctions. Avoid signal loss or unnecessary hardware replacements and install your Connect Box 1 using the supplied cable.

    Installation

    Step-by-step instruction
    1
    Connect the Connect Box cable
    Connect Box cable A
    Connect Box cable B
    2
    Plug in the power unit
    3
    White LED will be lit up continuously as soon as the box is set up.
    This can take up to 30 minutes.
    4
    Establish an Internet connection
    LAN option
    Wi-Fi option
    Well done! You have successfully connected your Connect Box 1!
    Community help
    Are you looking for a solution? Consult other customers and experts and become part of our Sunrise Community.
    To the Community