Problems with the mobile network


Current service notes and malfunctions

Check whether there is a mobile network fault or maintenance work is being carried out in your region.

Use the Mobile Network Status Checker.

Online help with problems regarding the mobile network
Check your mobile phone connection and get individual solutions to your mobile network problem – online in your always-accessible My Sunrise customer portal.
Community help
Are you looking for a solution? Consult other customers and experts and become part of our Sunrise Community.
To the Community