General_1.27.0-0

GOODBYE MMS

On 17 March 2024, we’ll be saying goodbye to our MMS service.

Why? Our customers are increasingly using messenger apps and services. As a result, there's less and less demand for the Sunrise MMS service and we’ve decided to withdraw it from 17 March.

What does this mean for you?

From 17 March, you’ll no longer be able to send MMS. But don’t worry, a number of messenger apps or services are available for you to send pictures, videos, voice messages or MP3 files. You can also still send SMS.

What happens next?

Are you a frequent user of our MMS service? No problem! We’ll help you find the best alternative:

There are already lots of alternatives to MMS. Nowadays, most people use messenger apps like WhatsApp.

WhatsApp is the most popular messenger app in Switzerland. You can easily download it from the App Store (iPhone) or the Google Play Store (Android).

Here are some other secure messenger apps you can use:

- Threema

- Signal

- Telegram

Not got a smartphone yet? Click here to see our mobile offers.

Another alternative to sending MMS is to use the messenger services on your smartphone. When you activate these services, your messages will automatically be sent via them.

iMessage: iMessage allows you to send messages, pictures, videos and much more from one Apple device to another. Find out more.
Message+ allows you to send messages, pictures, videos and much more from one Android device to another. Find out more.

FAQs

Since the introduction of smartphones and messenger apps, the use of MMS has been declining at a steady rate. These days, photos, videos and audio messages are mostly sent via these apps and services. Given the many alternatives to MMS, we’ve decided to withdraw the service.

No, SMS is still an important service that will remain active for the long term. So you can continue sending SMS without any problems.

No, the other two major mobile providers in Switzerland have already withdrawn their MMS services.