Here you find help for your products and devices

Frequently asked questions and help for the Sunrise One products

Mobile phone set-up, usage tips and resolving problems

WLAN modem set-up, Security and manage WLAN and resolving problems

Setting up landline network, call settings and resolving problems

TV box set-up, usage tips, Netflix and resolving problems

Setting up e-mail account, Sunrise Webmail and resolving problems

My profile, passwords and logins, contract details and much more

Bill explanation, cost control, delivery & payment and much more

Notice period, cancellation fees, cancellation and number transfer, submission

Sunrise shops (Sunrise center) and contact options

Older Sunrise products, combination discount, loyalty benefit and much more

My Sunrise, Sunrise mail, Wi-Fi, PUK code, TV PIN code and much more

Digital and interactive copy of your bill, explained clearly and in detail

WLAN modem & WLAN set-up, home installation service and frequently asked questions

TV box set-up, PDF instructions and frequently asked questions