Help and support

Help with your product

Select the desired product for an overview of all help topics

Help with your issue

Select your issue and find fast help to fix the problem

Billing and payment
Contract and customer information
Network and availability
SIM card, eSIM and mailbox
Devices (mobile phones, modems, etc.)
Delivery and setup
Use and services

My Sunrise – Your online customer center

Conveniently view and pay bills, manage subscriptions and options, update customer data, etc. – any time you like, online or in the app