Help and support

You’ll find help with your Sunrise subscriptions and contracts, products, new orders and your invoice here.

Mobile and Mobile Data

Contracts and customer details

Most popular links

Mobile phone instructions

Report a move

Set up Internet

SIM card and eSIM

Other support options

Online help in My Sunrise

Good to know: The My Sunrise customer center offers support tailored to your needs and you can also view and pay bills or manage your customer details and orders there. Anytime and with no waiting.

Community help

Are you looking for a solution? Consult other customers and experts and become part of our Sunrise Community.

To the Community