Use and services

Using the landline network

Quick access

Calling at home

  • Manage all of your products online in My Sunrise, where you will find all information and functions
  • Add country options for discounted calls abroad
  • Interactive instructions for Sunrise landline devices and functions, explained step-by-step
My products in My Sunrise

Popular topics

  • In My Sunrise you can activate the call forwarding "parallel ringing".
    (Select the landline product => Settings => call forwarding "parallel ringing")

    Enter now the phone number for call forwarding “parallel ringing”.

    The costs incurred, such as a landline call to a registered number, will be charged in accordance with your rates.

    • Forward all calls
      Turn on: *21* Destination number #
      then wait for a message or busy signal
      Turn off: #21#
      then wait for a message or busy signal

      Forward calls when the line is busy
      Turn on: *67* Destination number #
      then wait for a message or busy signal
      Turn off: #67#
      then wait for a message or busy signal

      Forward calls when no answer after 25 seconds
      Turn on: *61* Destination number #
      then wait for a message or busy signal
      Turn off: #61#
      then wait for a message or busy signal

    • Turn on:  *31* Destination number#
      Your phone number will not be identified for this call.

  • You can find the instructions for setting up voice mail for your landline here.

    Sunrise Internet Box

    Fritzbox 7390/7490

Related topics

Were we able to answer your question?

Help us to improve this support page.