We integrated the Smart WiFi Technology from our WiFi Partner Plume directly into our Smart WiFi Extenders and some of our modems. Our Extenders create a seamless network throughout the household, using WiFi Mesh Technology to constantly monitor and improve the connectivity between the Extenders and all connected WiFi clients to ensure the best signal at all times.

The first Smart WiFi Extender is included with Smart WiFi Start and costs 5.- per month. Each additional Smart WiFi Extender is available with Smart WiFi Extend and costs 2.50 per month. The costs will be listed separately on your monthly bill. You can order up to a total of 5 Smart WiFi Extenders.

You can order the Extenders directly in the My Sunrise app, by calling one of our agents using the number 0800 707 505, or by going to your local Sunrise store.

This depends on the size of your apartment. You can find more detailed information here.

The Extenders work best with our Connect Box Family of modems, as the service is fully integrated into the modem software. If you have a "Sunrise Internet Box" type of modem, we also support the Extenders by providing 2 Extenders as part of the Starter Kit to replace the existing WiFi modem.

Important: The Smart WiFi Extenders are not compatible with Fritzbox and 5G modems.

Depending on your modem, the installation is slightly different. For our new Connect Box family of modems, installation is plug-and-play, and you can just plug the pod into a wall socket. It will automatically connect to your modem. If you have a "Sunrise Internet Box" or "Sunrise Internet Box Fiber" you can download our Smart WiFi App which will guide you through the installation.

Extenders should be free from obstacles and about halfway between your modem and a location with bad WiFi.

You can cancel Sunrise Smart WiFi anytime with a notice period of 2 months.