How long is my prepaid credit valid?

Most recently modified:

Sunrise prepaid products are deactivated if they are not used for 12 months.

In the 6 months after deactivation, you can contact Sunrise to reactivate the prepaid product.

If you allow this time to pass without doing so, the prepaid product expires 18 months after last use and the number returns to circulation. Any remaining credit expires in this case.

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