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Discover the advantages of Up Internet & TV
Frequently asked questions
Yes, the activation can be scheduled for up to four months after signing up.
No, if the fiber-optic connection is not installed at the customer’s special request, there is no charge for a normal installation.
Yes, we have a dedicated onboarding team that will support you if necessary.
Replay commercials will now be shown on most time-shifted TV channels. You can only skip them if you purchase the Skip Ads option. You can find more information here.
No, there’s no need. All you have to do is give us the OTO ID of your fiber-optic cable outlet. You can find more information here.
Yes, it is. However, we recommend a cable connection, as it’s more stable.
Yes, with the Sunrise TV App, you can also watch TV on your smartphone, tablet and computer. You can find more information here.
Yes. Each additional TV Box costs CHF 10.– per month. Further information can be found here.
Yes, you can.
If you don’t change your subscription type, you'll keep your discount when you move house.
Yes, a basic landline connection is included free of charge with all products.
Yes. You can order now and select a number porting date within the next 280 days.
Call us at 0800 66 88 66 for our personal advice. This offer is only valid for new subscriptions.