Sunrise Customer Service

When it comes to staying in touch with family and friends, the devices you use aren’t all that matters. The quality of service you receive when you use those products also plays a crucial role. As a Sunrise customer, you benefit from award-winning service across all areas – online, when you call our hotline, in our shops and when you access our network.

Sunrise offers an outstanding network and Internet experience.

Sunrise is setting benchmarks among Swiss telecommunications providers: In its latest edition (issue 01/2023), the trade magazine connect rated the Sunrise mobile network «OUTSTANDING» for the seventh time in a row. According to the independent trade magazine, Sunrise offers the best mobile phone services, the highest-quality broadband coverage for mobile Internet and the largest 5G network in Switzerland. PC Magazin confirms that Sunrise also offers an outstanding Internet experience.

Outstanding mobile network

The Sunrise mobile network is the only network in Switzerland to be rated «OUTSTANDING» for the seventh time in a row.

Outstanding internet user experience

Sunrise offers its customers outstanding internet performance.

Best customer service

Second consecutive test win: Sunrise offers the best customer service.