Connect 2020

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The best service in Switzerland

Sunrise offers the best service

We are the winner of the connect mobile phone hotline test (issue 5/2020). Sunrise sets the standard for mobile phone hotlines not only in Switzerland, but achieved the best result in comparison to mobile network operators in Germany and Austria as well.

«The reliability of our networks and service has never been more important. This test win also shows that we are there for our customers – now more than ever» - André Krause, CEO of Sunrise

Press release

Also number 1 according to customer survey

Our impeccable service has won us a multitude of awards, with quality, reliability, and friendliness being just a few of its aspects coming in for high praise.

Rest assured you’re speaking with professionals who know their stuff. Our Customer Service’s mobile Hotline was awarded best in the DACH region in 2020.

When it comes to the customer barometer on Internet providers in Switzerland, our customer service team is top of the class in 2019.

Our customer service is also number one in the customer barometer on mobile network providers in Switzerland in 2019.

The consultation service that customers receive at our Sunrise Shops is outstanding. This is also confirmed by the Connect Shop Test 2019.

Customer feedback