The Swiss Federal Council has adopted new measures aimed to stop the spread of coronavirus. Sunrise would like to continue supporting you as usual during such extraordinary times.
Our Customer Service is here to help – at sunrise.ch, on 0800 707 707 and via MySunrise. All Sunrise Shops throughout Switzerland will still be open for you to visit (until further notice). We’ll be more than happy to help.
We stay open for you
You can reach out to us online 24/7 at sunrise.ch.
Need to get out? We have opened all our shops. Our Advisors will be happy to greet you from a 2m distance! We ask you to avoid cash payments if possible and to prefer your debit or credit card for health reasons.
More information can be found here:
Wherever you want to meet, be it online, over the phone, or in person, we are there.
- Want some freedom? My Sunrise, our digital self-service platform, is available 24/7. Here you can administer Sunrise services, check bills, and do a whole bunch of other tricks.
- Keen to hear a friendly voice? Our Customer Service team are ready and able to support on 0800 707 707 during our standard opening hours:
Mon-Sat: 8 a.m.-10 p.m.; Sun: 9 a.m.-10 p.m.
The backbone of everything, our network is solid and keeps you connected. For years, Sunrise has focused heavily on investing in a high-quality network. So we have plenty of capacity for data and calling, there is no need to worry.