Leave your home installation to our experts
No time or desire to deal with installing routers, connections and the like? No problem.
Our experts will install your Sunrise Home package so that you can watch TV, surf the Internet and make phone calls at home straight away and without any difficulties. Conveniently add the installation service during the Sunrise Home order process after the address check, or order it directly under Help.
Our experts will provide support in the following areas:
1. Assessing the situation
They'll assess the existing home installation and present the best solution for the new installation.
2. Connecting to the network*
They’ll establish the basic connection to the building junction box (UPK/HVA).
* Only if necessary
3. Setting up the router
They’ll install the router, set up the Wi-Fi and connect your computer to the router by cable, if desired.
4. Setting up your Sunrise TV Box
They’ll install and set up your Sunrise TV Box(es).
5. Setting up your landline
They’ll activate your phone(s) and assist with setting up your voice mail.
6. Checking the results
They’ll run a functionality check for your landline, Internet and Sunrise TV.
7. Introduction to Sunrise products
They’ll provide an introduction to your Sunrise Home Internet and TV products.
1. Assessing the situation
They'll assess the existing home installation and present the best solution for the new installation.
2. Connecting to the network*
They’ll establish the basic connection to the building junction box (UPK/HVA).
* Only if necessary
3. Setting up the router
They’ll install the router, set up the Wi-Fi and connect your computer to the router by cable, if desired.
4. Setting up your Sunrise TV Box
They’ll install and set up your Sunrise TV Box(es).
Would you rather do it yourself?
Everything you need to know about the self-installation process is right here.
