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Sunrise | Handy-, Internet- und TV-Abos für die Schweiz
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Discover the best Internet experience at home – with easy Plug & Play installation

Experience ultra-fast Internet with speeds up to 10 Gbit/s from just 49.90/month – for 24 months at an exclusive discounted rate. We’ll cover the activation fee (worth 99.90)! Thanks to Plug & Play, your Connect Box is ready to use in just a few simple steps, so you can enjoy ultra-fast Internet right away.

Prefer personal advice?

Give us a call! Our experts are happy to help you find the best fiber offer for your needs.

Not found the right internet offer yet?

Discover a variety of internet offers now and find the perfect solution for you.

With fiber, you’re surfing like never before!

Enjoy speed of up to 10 Gbit/s for both upload and download, even when all devices in your home are online at the same time.

Your modem for ultra-fast fiber internet

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Connect Box 3 – modern and powerful: Ultra-fast, sleek design – fits perfectly in your living room or tech cabinet, with easy installation for quick setup.

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Premium Wi-Fi: Wi-Fi 6 and Smart WiFi technology for top performance and stable coverage throughout your home.

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Sustainable & eco-friendly: Casing made from 100% recycled plastic & no plastics used in 100% recycled and locally manufactured packaging.

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Full control with the Connect App: Easily control and optimize your network and Wi-Fi via app.

For the third time in a row

SUNRISE INTERNET RATED AS "OUTSTANDING"

Frequently asked questions

Offer

For Up Connect and Up Home


Included for free: Activation fee (worth 99.90)


24 months minimum contract: After 24 months, you will pay the standard price and the subscription automatically converts into an open-ended contract with a 60-day notice period.


Cancellation: Requires a 60-day notice. If cancelled before the end of the 24 months, monthly base fees for the remaining period must be paid in full.

Yes, you can sign up for this offer directly in one of the Sunrise Shops listed below. Our staff will be happy to assist you in person and help you find the offer that best suits your needs.


Sunrise Shops:

  • Aarau
    Graben 35/37, 5000 Aarau
    Google Maps

  • Bachenbülach
    Grabenstrasse 2, 8184 Bachenbülach
    Google Maps

  • Bern Spitalgasse
    Spitalgasse 33, 3011 Bern
    Google Maps

  • Bern Waisenhausplatz
    Waisenhausplatz 10, 3011 Bern
    Google Maps

  • Bern Westside
    Riedbachstrasse 100, 3027 Bern
    Google Maps

  • Buchs SG
    Bahnhofstrasse 18, 9471 Buchs
    Google Maps

  • Burgdorf
    Bahnhofstrasse 15, 3400 Burgdorf
    Google Maps

  • Chur Coop City

    Alexanderstrasse 8, 7000 Chur

    Google Maps

  • Genève Balexert
    Avenue Louis-Casaï 27, 1211 Genève
    Google Maps

  • Genève Confédération Centre
    Rue de la Confédération 8, 1204 Genève
    Google Maps

  • Genève La Praille
    Route de Jeunes 10, 1212 Lancy
    Google Maps

  • Langenthal
    Marktgasse 3, 4900 Langenthal
    Google Maps

  • Luzern Pilatusstrasse
    Pilatusstrasse 3A, 6003 Luzern
    Google Maps

  • Luzern Weinmarkt
    Weinmarkt 17, 6004 Luzern
    Google Maps

  • Mels Pizol-Zentrum
    Grossfeldstrasse 63, 8887 Mels
    Google Maps

  • Oftringen Perry Center
    Perry Center, Bernstrasse 4, 4665 Oftringen
    Google Maps

  • Solothurn Gurzelngasse
    Gurzelngasse 9, 4500 Solothurn
    Google Maps

  • Suhr Pfister-Center
    Bernstrasse Ost 49, 5034 Suhr
    Google Maps

  • Wil SG
    Obere Bahnhofstrasse 39, 9500 Wil
    Google Maps

Internet

To change your Internet subscription, follow these steps:


  1. Check your current contract obligations with your provider. If you have passed the minimum contract period, you can proceed with cancellation to start the notice period. Otherwise, weigh the benefits carefully, and consider any early termination costs. 

  2. Request activation of the new subscription on the same date your previous contract ends to avoid double billing. 

  3. Wait for Sunrise to contact you to finalize the switch, complete the installation of the new internet modem and only then return the old modem. 

  4. Complete the switch by setting up the TV box if applicable and connecting your devices to the new home network. 

No – when you order online, the one-time activation fee of 99.90 is waived.

No, if the fibre-optic connection is not installed at the customer’s explicit request, there’s no charge for a normal installation.

Setting up your Connect Box 3 Fiber is quick and easy:

  • Place the box upright in an open area, with the front facing into the room.

  • Use only the new cables provided, especially the fiber-optic cable.

  • Connect the fiber-optic cable to the correct port on your OTO socket (as specified in your activation message).

  • Plug the LAN cable into the port labeled “10 Gbps” for maximum speed.

  • Power on the box and wait for the LED to turn white—now you’re online!

For detailed, step-by-step instructions, visit the Sunrise Connect Box 3 Fiber installation page.

Surf protect protects you from potential malware while you’re surfing the Internet by checking whether the websites you want to access pose a threat. If there is a threat, access to the site will be blocked and you’ll be notified with a warning. To find out more, please refer to our surf protect page.

Yes, Up Connect XL and Up Home XL include a landline connection.

Yes. You can order now and select a number-porting date within the next 280 days.

TV

With Sunrise TV, you can enjoy over 280 live TV channels as well as series and films from the most popular streaming and sports apps that are already conveniently preinstalled on your TV Box. An intuitive user interface gives you quick access to your favourites, including blockbusters, series, sport or news. Exclusively for Sunrise customers – the Swiss streaming app oneplus in the Premium Sunrise Edition.

These are all your benefits:

  • 280+ TV channels and 200 radio stations

  • 7 days of Replay

  • Up to 2000 hours of recordings

  • 6 individual user profiles

  • Voice control

  • Up to 5 streams simultaneously via the Sunrise TV App

  • TV app for on the go and abroad

Yes, the most popular streaming and sports apps such as Netflix, Disney+, oneplus, Apple TV+, Sky Show and more are conveniently preinstalled on your TV Box. Discover additional TV and voice packages or start watching films and series with just one click. You’ll find all the apps and options on our Entertainment page.

Yes, you can skip Replay ads with our Skip Ads option. You can sign up for this service option for 7.90/month with no minimum contract period directly on your Sunrise TV in the TV Shop app. To find our more about the Skip Ads option, please refer to our Replay TV page.

Still have questions?