Sunrise Buyback

Hand over. Select. Take away. Save money

With a new purchase you receive a credit for your old Smartphone

Sunrise Buyback - Your advantages at a glance

Selling made easy

Receive a credit for your functioning device either as a down payment for a new mobile phone or on your Sunrise bill.

Your contribution to our environment

The bulk of energy is used for the production of smartphones, which is why reusing phones is environmentally friendly.

​Data deletion​

All your personal data is securely deleted using certified software.

And it's this easy:

  • Sell your old device with Sunrise Buyback. The buyback value depends on the condition of your device, as well as the brand and model. You can use the amount the device is worth either as a down payment for a new device or as a credit on your next bill. The credit will be deposited in the customer account within two months at most and can be distributed over several months if only small amounts are charged to the customer account.
  • 1.       Back up your personal information (e.g., on a hard drive or the cloud).
    2.       Apple devices: Remove “Find my iPhone”. You can find instructions here.
    3.       Android devices: Remove your Google account: go to Settings / Google / Google           Account / Security, then select the corresponding device and click “REMOVE”
    4.       Remember to remove the SIM card if you still need it.
    5.       Visit a Sunrise Shop. You can find your nearest Sunrise Shop here.

    You can also choose to delete your data and reset the device to factory settings. Regardless of whether you delete your data or not, the device will be reset using a specialized software after the sale and all personal data is irreversibly deleted.

  • You can sell your device at any Sunrise Shop. You can find your nearest Sunrise Shop here .
  • All devices will be reset using specialized software before the inspection and all personal data is irreversibly deleted. Once the data is deleted, the devices are then inspected, cleaned and either refurbished or disposed of by a professional. 
  • All devices will be reset using specialized software before the inspection and all personal data is irreversibly deleted.
  • We recommend removing your SIM card from the smartphone before selling the device. If a smartphone that is shipped still contains a SIM card, the SIM card will be immediately destroyed and cannot be returned.
  • Purchase prices are based on current market values. These depend on the price trend of the new device, the condition of your device, as well as on supply and demand. Processing costs are then deducted from this value. Calculate the purchase price of your device here .
  • You do not have to send accessories and this does not change the return value. However, you can choose to return the accessories as well.
  • You can sell smartphones, tablets or smartwatches that hold a certain market share in Switzerland. Changes are continuously made to the product range as new models are launched and the market evolves. Find all eligible devices here .
  • You can find instructions to remove “Find my iPhone” here:

    Follow these instructions to remove the device from your Google account:
    go to Settings / Google / Google Account / Security, then select the corresponding device and click “REMOVE”

  • Selling your old device is even more environmentally friendly than recycling it. Production takes up the lion’s share of resources, and recycling takes a lot of effort. We refurbish purchased devices and resell them. This is how you help save valuable resources and commit to protecting the environment. 

Do you still have questions?

Your Sunrise advantages