The latest TV entertainment from Sunrise is here

We continuously improve our products so we can offer our customers a very special TV experience. That's why we’re replacing your current TV neo app with our new TV product:

Sunrise TV / Sunrise We TV / Sunrise Up TV L

To make this switch, you’ll need to install our new Sunrise TV Box, which you’ll receive by post. We also recommend that you download our new Sunrise TV App so you can enjoy the new Sunrise TV on mobile devices, smart TVs and Apple TV.

On this page you’ll find everything you need to know about your new product and the next steps.

    These are your benefits:

        TV neo max   New Sunrise TV
    Price   20.-   30.- for you 20.–
    Channels (HD)   240   280
    Replay   7 Days   7 Days
    Recordings   500h   2000h
    Video on Demand (VOD)   No   Yes
    Paid options (Premium Plus, language options, etc.)   No   Yes
    MySports (day pass / subscription)   No   Yes
    Number of streams   6   5 (max. 3 pay channels)
    Personal profiles   No   Yes
    Supported TV streaming devices   Apple TV, Samsung TV   Apple TV, Android TV, Fire TV, Samsung TV from 2019
    Pre-installed streaming apps   No   Yes (Netflix, YouTube, Prime Video, Blue, Sky, etc.)
    Supported mobile devices   Mobile phones, tablets (Apple & Android), PCs   Mobile phones, tablets (Apple & Android), PCs
    Sunrise TV App included   -   Yes

    The next steps:

    Installation instructions

    You'll find all the information you need for hassle-free installation of your new Sunrise IPTV Box here.

Important to know:

The switch to Sunrise TV / Sunrise We TV / Sunrise Up TV L will happen automatically. As soon as you’ve received and installed the TV Box, you’ll be able to use the new TV service straight away. It’s best to install the TV Box as soon as you receive it and activate Replay so that in seven days time you'll still have full access to the last seven days.

Please note that old recordings can’t be transferred – make sure you watch them in the next two weeks. TV neo will still be available during this time.

Please note that TV neo will be deactivated 14 days after switching and will no longer be offered in the future.

Your TV experience to enjoy on the go

Enjoy your new television experience on the go and get the new Sunrise TV App on your mobile device.

Download the app, log in and enjoy your TV entertainment.

Please note:

  • To use the new app, it’s important that you create a new password. Your old password won’t work with the new app. You’ve been sent an SMS with a link for you to set a new password. Please click on the link and follow the instructions.
  • Your mobile number will still be your user name.

Do you have any other questions?

More information about the app can be found here