Mobile internet – Will I be informed about my current costs while I am abroad?

Most recently modified:

Sunrise data alert, our multi-level roaming alert system, is activated by default and protects you from incurring high data roaming costs when you are abroad. 

We keep you informed of your current costs by sending you SMS messages as you reach certain limits:
1. We send you an info SMS once you have reached 50% of your limit
2. We send you an info SMS once you have reached 100% of your limit and we block data roaming.

You can set/change your data roaming cost limit in your Sunrise Roaming Cockpit any time you like.

Note: Under certain conditions and depending on the country you are in as you surf the Internet, there may be a delay between the time the roaming volume is generated and the time the alert SMS is sent or the data traffic is blocked.

Were we able to answer your question?

Help us to improve this support page.